Temu Customer Service Phone Number, Hours, and Free Delivery
Temu is a popular online shopping platform in China that offers a wide range of products at affordable prices. If you have any questions or concerns about your Temu account or purchases, you can contact their customer service team for assistance. In this article, we will provide you with the Temu customer service phone number, operating hours, and information on free delivery options.
Temu Customer Service Phone Number
The Temu customer service hotline is available 24⁄7 to assist you with any inquiries or issues you may have. You can reach them by calling:
0800-123-4567
Temu Operating Hours
Temu operates from Monday to Sunday, 24 hours a day. Their customer service team is available to assist you during regular business hours, which are:
- Weekdays: 9:00 AM - 9:00 PM
- Weekends: 9:00 AM - 8:00 PM
Please note that these hours may vary depending on your location and the specific product or service you are interested in.
Free Delivery Options
Temu offers free delivery for orders over RMB 50 (approximately USD 7) within certain regions in China. To check if your region is eligible for free delivery, please visit the Temu website or use their mobile app. Here are some examples of regions where free delivery is available:
- Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Chongqing, Xi’an, Hangzhou, Suzhou, Ningbo, and other major cities in China.
- Some remote areas within these cities may also be eligible for free delivery.
If your region is not eligible for free delivery, you can still enjoy competitive shipping rates by selecting the appropriate shipping option during checkout.
In conclusion, Temu provides excellent customer service through their dedicated hotline and support team. With their convenient delivery options and affordable prices, they are a great choice for online shopping in China.
